3Dthinks

Privacy Policy

1. Responsibility for Data Processing

3Dthinks SL is responsible for the processing of the personal data provided by the user and informs you that these data will be treated in accordance with the provisions of Regulation (EU) 2017/679 (GDPR) and Organic Law 3/2018 (LOPDGDD).

  • Entity: 3Dthinks SL

  • VAT ID: ESB10801777

  • Address: Calle Blanqueria, 13, 08003, Barcelona, Spain

  • Email: info@3Dthinks.com

2. Purpose of Data Processing

We process your personal data for the following specific purposes:

  • Communication: To respond to inquiries, requests, or suggestions sent via our contact forms or email.

  • Commercial Management: To manage the relationship with our clients, including billing and the delivery of our services or digital files.

  • Newsletter: Only if expressly authorized, to send technical updates and commercial information related to 3Dthinks.

3. Legal Basis for Processing

The legal basis for processing your data depends on the interaction:

  • Consent: When you fill out a form or subscribe to a newsletter.

  • Contractual Necessity: When you purchase a service or product from 3Dthinks SL.

  • Legal Obligation: For compliance with tax and accounting regulations.

4. Data Retention

Personal data will be kept only for as long as necessary to fulfill the purpose for which it was collected, or as long as a legal obligation requires its retention (e.g., 6 years for accounting books under Spanish Commercial Code). Once the purpose ends, data will be blocked or deleted.

5. Recipients of Data

3Dthinks SL will not transfer your data to third parties, except:

  • Legal Obligation: To public administrations, judges, or courts when required.

  • Service Providers: Third-party “Data Processors” (e.g., hosting providers, delivery services, or payment gateways) who are strictly necessary to fulfill our service and are under GDPR-compliant contracts.

6. International Transfers

We prioritize services located within the European Economic Area (EEA). If we use providers outside the EEA (e.g., Google Analytics), we ensure they adhere to the Data Privacy Framework or standard contractual clauses approved by the European Commission.

7. Your Rights (ARCO+)

As a user, you have the right to:

  • Access: Know what data we are processing.

  • Rectification: Correct inaccurate data.

  • Erasure (Right to be Forgotten): Request the deletion of your data.

  • Limitation & Portability: Request that processing be restricted or your data be sent to another entity.

  • Object: Stop the processing of your data for specific reasons (e.g., marketing).

How to exercise your rights: Send a written request along with a copy of your ID/Passport to info@3Dthinks.com. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aead.es if you feel your rights have been violated.

8. Security Measures

3Dthinks SL has implemented the necessary technical and organizational security measures to guarantee the security of your personal data and prevent its alteration, loss, or unauthorized access, taking into account the state of technology.